We are committed to providing high standards of service to everyone we deal with. Complaints as well as feedback and suggestions for improvement are welcomed as they help us to review our service performance and identify where it can be improved.

If you dissatisfy with our service or have any comments or suggestions, you can make a formal complaint in one of the following ways:

Tel: +853-2835 5667 (Contact person: Ms. Ao)

Fax: +853-2835 6702

Email: complaint@lecm.org.mo

Address: Av. Wai Long No°185, Taipa, MACAU

Office opening hours: 

Monday to Thursday: 9:00a.m. – 5:45p.m.

Friday: 10:30a.m. – 5:45p.m.

Closed on weekends and public holidays